Last updated: October 2026
Ilyas Fish (“we”, “us”) operates ilyasfish.com, an online fresh seafood store based in Karachi, Pakistan. This Privacy Policy explains what information we collect when you visit our website or place an order, and how we use it.
Information We Collect
- Order details: your name, phone number, delivery address, email (if provided) and the products you order.
- Communication: messages you send us through WhatsApp, phone, email or our contact form.
- Website data: basic technical information such as browser type, device, pages visited and cookies needed to run the cart and checkout.
How We Use Your Information
- To process, prepare and deliver your orders.
- To contact you about your order, delivery time or any issue with it.
- To respond to your questions and support requests.
- To improve our website, products and service.
- To send offers or updates only if you have agreed to receive them.
Payments
If you pay online, payment is handled by the payment provider. We do not store your full card or bank account details on our website.
Sharing Your Information
We do not sell your personal information. We share it only with people who help us fulfil your order, such as delivery riders or courier companies, and when required by law.
Cookies
Our website uses cookies to keep items in your cart, remember your preferences and understand how visitors use the site. You can disable cookies in your browser, but some parts of the store may not work properly.
Data Security and Retention
We take reasonable steps to protect your information and keep order records only as long as needed for business, accounting and legal purposes.
Your Choices
You can ask us to view, correct or delete your personal information, or to stop sending you promotional messages, by contacting us.
Contact Us
For any privacy question, contact Ilyas Fish on WhatsApp: +92 306 9279998.
